VendorSync Workforce Solutions
Committed Customer Service & Success
VendorSync’s Customer Success Team is involved throughout the implementation process. As part of your go-live, VendorSync provides a Customer Success Manager responsible for the day-to-day operational oversight of the program to increase long-term collaboration and program satisfaction.
As an extension of our client’s internal team, we immerse ourselves in your culture and align with your staffing needs and goals.
We bring a personal touch to our implementation, recommendations and strategy discussions. The VendorSync MSP team is dedicated to ensuring that the client’s program delivers top notch results. Throughout the entire implementation process, we formulate program objectives to transitioning the management of suppliers and contingent workers.
Program Service Aspects
- Training provided to client staff and supplier teams
- Onsite staff from VendorSync
- Local staff to support
- KPI reporting
- Quarterly/Annually Business Review (QBR /ABR) Score Cards
- Supplier scoring
- 24/7/365 services ream availability
- Dedicated Program Managers
