VendorSync Workforce Solutions
Committed Customer Service & Success

As an extension of our client’s internal team, we immerse ourselves in your culture and align with your staffing needs and goals. We bring a personal touch to our implementation, recommendations and strategy discussions.

The VendorSync MSP team is dedicated to ensuring that the client’s implementation delivers results throughout the entire contingent workforce process, from formulating program objectives to transitioning the management of suppliers and contingent workers on a daily basis.

VendorSync’s Customer Success Team is involved throughout the implementation process. As part of your go-live, VendorSync provides a Customer Success Manager responsible for the day-to-day operational oversight of the program to increase long-term collaboration and program satisfaction.

• Training provided to client staff and supplier teams
• Onsite staff from VendorSync
• Local staff to support
• KPI reporting
• Quarterly/Annually Business Review (QBR /ABR) Score Cards
• Supplier scoring
• 24/7/365 services ream availability
• Dedicated Program Managers